Mobile Care Worker

Mobile Care Worker represents a new era for home care providers. Touch screen mobile devices enable real-time monitoring, location ID, automatic alerts, electronic time sheets, personal alarms and more.

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Features of Mobile Care Worker

Roster more care recipient visits with real-time monitoring.

Using a personal mobile device, care workers are required to use iCareHealth Mobile Care Worker software to check in and check out of each care recipient visit. Features of the software include accurate GPS tracking (to within five metres), allowing real-time monitoring of care worker’s locations.

For management, this kind of data visibility directly impacts day-to-day decision making. Not only can you verify that a care worker is in the correct location to deliver the right care, you’ll also be able to take the most effective course of action if client visits take longer than expected, or other delays occur.

Say goodbye to paper-based time sheets and manual updates with electronic timesheets.

iCareHealth Mobile Care Worker software is designed to electronically deliver personal timesheets to care workers in a mobile-friendly format. The electronic timesheets contain the necessary information for the care worker including an outline of the care recipients they are scheduled to visit.

Whenever changes to rosters are necessary, these can be easily sent to the care worker’s mobile, while in the field. This means your organisation will never have to manually prepare, print or post out timesheets for care workers again.

Pinpoint the exact location of your care workers with intelligent GPS navigation technology.

iCareHealth Mobile Care Worker’s location ID feature takes the guesswork out of managing and monitoring your care workers. A precise GPS location is updated in the main Home Care Management system and an alert will notify management as to the exact location of care workers when they check in to deliver care recipient care.

Location ID is also invaluable when it comes to Lone Worker Protection and emergencies, as management can immediately pinpoint the location of any care worker at any point in time, and also call on the help of nearby care workers if necessary.

Help your care workers find care recipients’ homes with ease.

iCareHealth Mobile Care Worker software ensures comprehensive visit information is always available to care workers on their mobile device including all details associated with a care recipient’s residence or location. Combined with the latest GPS navigation technology, Mobile Care Worker also provides care workers with precise map of a visit location.

In the event that a care worker misplaces their mobile, it is also possible to deactivate the Mobile Care Worker system remotely ensuring that sensitive information is always protected.

Ensure that each care worker delivers the highest level of care during each care recipient visit.

iCareHealth Mobile Care Worker prompts care workers to check off the tasks they’ve completed during a care recipient visit using their mobile devices. A care worker is also prompted to receive a tick of approval from the care recipient – in the form of an electronic signature.

With the arrival of Consumer Directed Care, it is vital that home care providers capture this kind of information in order to report on the services delivered, while devising ways to improve client service and care. Mobile Care Worker software simply automates this process for you.

Communicate important information to care workers in the field, quickly and easily.

With iCareHealth Mobile Care Worker software, managing schedule changes is made simple. Our intelligent software will broadcast changes and other relevant information to care workers’ mobiles momentarily, once any changes are made within the main Home Care Management system.

With real-time schedule updates, it is also possible to easily allocate and offer shifts to multiple care workers, at once. Care workers can choose to accept or reject the offer with one click, and immediately notifies management and fellow care workers. All rosters are automatically updated to reflect the new changes – no extra paper work or multiple phone calls required.

Comply with code of practice and ensure your care workers are always safe.

As a home care provider, the safety of your care recipients and care workers is of paramount importance to you.

Developed in accordance with industry regulations, iCareHealth Mobile Care Worker’s powerful alarm feature is invaluable when it comes to emergencies. A care worker only needs to press the lone worker alarm button on their mobile device to activate an alert that is instantly sent to coordinators and management. The care worker’s exact location is logged, and text messages, emails and phone calls can be transmitted until the care worker and care recipient receive support.

Better ways to manage your entire team and provide better care services for care recipients.

All care recipient visits are tracked by iCareHealth Mobile Care Worker software, using the latest in GPS navigation technology. Not only will you be able to track your care workers’ locations, you will also be instantly notified should a care worker check in to a care recipient visit too early, too late or even from the wrong location. Once a care recipient visit is completed successfully, the visit is marked as confirmed and supporting information can be delivered to management.

These essential insights help to make informed decision more easily, while strengthening the quality of care delivered by your organisation.

Reduce the time and resources spent on performance reviews of your care workers.

iCareHealth Mobile Care Worker’s performance review tool is able to interpret the information captured throughout every care recipient visit – in real time. This information can be accessed and used to gain an in-depth understanding of your care workers’ overall performance and level of care being delivered.

Performance reviews no longer have to be a lengthy process and you will gain a clearer understanding into which care workers are supplying the best possible care.

With mobile data entry at the point of care, care workers will have more time to focus on what they do best.

By using iCareHealth Mobile Care Worker software on a mobile device, care workers can easily acquire a care recipient’s signature electronically in order to certify that the highest quality of care and services have been delivered. This electronic stamp of care recipient satisfaction is recorded and communicated to the main Home Care Management software, which is stored permanently against care recipient visit information.

What clients say about Mobile Care Worker

iCareHealth offers flexible solutions for both home and residential aged care providers. Find out first hand how iCareHealth software is helping care providers by reading through our clients’ success stories.

FAQs about Mobile Care Worker