Webinar looks at managing complaints

| 03 Oct 2016

Aged Care Complaints Commissioner, Rae Lamb, will be hosting a webinar on the most common complaints received about community care providers, and what organisations can do to address them. Bettering community care services as a result of complaints will be critical as consumers are given the funding flexibility to change providers.

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Tags: aged care, Aged Care Complaints Commissioner, CDC, community care, community care provider, complaints, consumer directed care, funding, government, health, home care, webinar

Sophia Bolden

Communications Manager

Sophia Bolden is the Communications Manager at Telstra Health - ADCC (formerly iCareHealth). With a background in the disability and aged care sector, she brings an understanding and passion for aged care. Sophia recognises the importance of social media and online communication in relating technology and aged care news in the most effective way possible.

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