Leading software companies are increasingly turning to user experience experts to ensure their products are enjoyable and easy to use. To better understand the importance of user experience, we look back at a 2015 interview with Telstra Health – Aged, Disability & Community Care’s User Experience (UX) Manager, Matthew Sarah, where he explains why UX matters and how it benefits users.
Staff retention and recruitment have long been priorities for aged care organisations, with estimates of a 25 per cent annual turnover across the aged care sector; well above the national average. Providers must be proactive in addressing the factors that impact workforce retention and recruitment. It is therefore essential that providers find new ways to engage staff and create a positive workplace culture.
With Microsoft Azure, Telstra Health’s Clinical, Care and Medication Management solution can be utilised in a secure environment; without the costs and resources associated with internal hosting. Find out more about the benefits of cloud-hosted software.
Mobility is fast changing aged care operations and service delivery. Residential and community care workers need access to information and applications where they are; whether that is at the point of care or on the road.
With the increasing digitalisation of aged care in Australia, the ability to monitor the health of aged care residents through a mobile device at the point of care is a distinct advantage. Find out more about the benefits of using mobile devices in aged care.