To celebrate the one year anniversary of Resident Manager, we look at how the software is helping residential aged care providers across Australia to manage their resident administration, funding and reporting processes.
Residential aged care providers from across Australia recently joined Telstra Health – Aged, Disability & Community Care (ADCC) at our Residential User Group Meetings. This year a key focus was on the introduction of the Aged Care Quality Standards, what it means for our clients and how our software can support the change.
Maroba Caring Communities Director of Care, Melinda Abell, explains how Resident Manager software has helped to streamline their admission and Medicare interaction review process.
Telstra Health – Aged, Disability & Community Care (ADCC) are working through the new Aged Care Quality Standards to ensure our software will continue to support providers during the transition period and beyond.
Callers contacting Telstra Health – Aged, Disability & Community Care’s (ADCC) 1800 870 177 phone number now have a new option available to contact the Community Connect Support team by selecting Option 3.
Sapphire Care’s General Manager – Funding, Stanika Rjazancew, explains how the new ACFI module in Clinical and Care Management software provided Sapphire Care with the transparency to manage ACFI seamlessly. Stanika explained, “By having all our ACFI information within the software, we have streamlined our processes…saving over 60 hours each month in administration task associated with funding management.”
Telstra Health designed Resident Manager software to help aged care providers better manage the administration, resident management, and funding and reporting process. Resident Manager assists providers by helping to create efficiencies, minimise the likelihood of rejections from Medicare, and easily manage the admission and leave process.
Telstra Health – Aged, Disability & Community Care (ADCC) is excited to announce the name of our next generation disability and community care solution, Community Connect.
By utilising Home Care Manager and Mobile Care Worker software, West Australian community care provider South West Community Care reduced travel reimbursements by around $5000 per month.
When Royal Freemasons Benevolent Institution (RFBI) implemented Clinical, Care and Medication Management software, they knew the charting functionality and added mobility would positively impact the way they worked. We spoke to Yvonne Donaldson, Clinical Systems Educator, to find out how using the software via tablet devices has benefited their staff and residents.