iCareHealth unveils new look MedMobile app

| 17 Jun 2016

iCareHealth, part of Telstra Health, has unveiled their new cloud-ready app, MedMobile, on Microsoft Azure; designed to revolutionise the way residential aged care providers capture information about medication administration. The MedMobile app enables care staff to access and record medication data using a tablet device at the point of care, which then syncs back to iCareHealth’s core Medication Management software.

Many residential aged care providers are still reliant on paper based processes for the administration of medications to their residents. Medication errors, missed signatures and miscommunication between facility and pharmacy are commonplace with paper based processes. iCareHealth created the MedMobile application in order to support resident care and safety, and create efficiencies for staff on the floor. With MedMobile, residential aged care providers can be secure in the knowledge that their medication administration is simple, swift and accurate.

Victorian residential aged care provider, San Carlo Homes for the Aged, was the first provider to go live with MedMobile. Quality Manager Sandra Richardson explained how the app has benefited San Carlo, “Moving to MedMobile has eliminated the need for staff to carry excess paperwork during their medication rounds. Care staff can access and record medication information at the point of care using a mobile device”, Sandra stated. “By moving to an electronic medication management system we have also reduced the standard medication round time, meaning our staff can dedicate more time to caring for residents.”

MedMobile also includes alerts and warning prompts, mitigating risk and creating efficiencies for medication management. Using the MedMobile app, aged care provides can help to safeguard the medication administration process and, on average, reduce the time it takes to complete a medication round by 30 minutes.

Reflecting on the benefits of cloud for iCareHealth clients, Simon Kos, Senior Health Industry Manager, Microsoft Australia said, “iCareHealth was one of the first Australian businesses to utilise Microsoft Azure from our local data centre regions to drive innovation and deliver better outcomes for their clients. By hosting MedMobile in the cloud, the app is easily scalable based on the size of a residential aged care provider. This means the number of cloud resources available can be adjusted to match the load.”

Microsoft Azure is available in Australia from local data centre regions in New South Wales and Victoria, which helps iCareHealth benefit from lower latency while addressing data residency considerations and providing data replication from geographically dispersed locations for backup and recovery. In addition to utilising Azure for iCareHealth’s secure cloud-hosted option, iCareHealth software fully supports and runs on Windows 10 including web based software supporting the new Microsoft Edge web browser.

More information

Founded in 2002, iCareHealth provides clinical, medication and management software to residential aged care and home care providers. As a subsidiary of Telstra Health, iCareHealth clients benefit from partnering with a dedicated, established team, backed by the resources of Telstra. Azure offers a wealth of cloud services including infrastructure services, data management, web applications, development and virtual machine testing, storage, backup, and recovery services.


The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

For more information, press only: Lauren Murphy, iCareHealth, + 61 3 9652 8138, lauren.murphy@icarehealth.com

Note to editors: If you are interested in viewing additional information on iCareHealth, please visit www.icarehealth.com.au


Tags: aged care, aged care software, Azure, cloud, cloud computing, cloud-hosted, home care, iCareHealth, iCareHealth software, Medmobile, Microsoft, residential aged care, residential aged care solution, software, technology

Sophia Bolden

Communications Manager

Sophia Bolden is the Communications Manager at Telstra Health - ADCC (formerly iCareHealth). With a background in the disability and aged care sector, she brings an understanding and passion for aged care. Sophia recognises the importance of social media and online communication in relating technology and aged care news in the most effective way possible.

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